Digitally focused

Built on a strong foundation, Elan is dedicated to continuously enhancing the digital experience and advancing security. Since 2019, we've launched four new digital channels. You expect a platform that puts technology first, and we deliver from account origination through servicing. 

Extensive marketing and reporting

At no additional cost, you may choose to integrate any of our marketing solutions to support your program's growth. We offer everything from email to digital display advertising and direct mail to telemarketing. Detailed reporting through our partner portal allows leaders to monitor real-time sales and adjust strategies as needed. 

We continue to invest heavily in this area as it ties directly to new account growth. 

Employee training and resources

Elan engages a multi-pronged approach to initial training and ongoing employee knowledge development. Our exclusive online partner portal, the Client Resource Center (CRC), houses training, marketing, reporting, promotions, and application processing.  

Use the CRC to review applications and account servicing, enroll in branch promotions, activate marketing campaigns, order collateral, and create detailed reports to monitor performance.  

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Underwriting

We provide a dedicated team with a strong underwriting methodology, streamlined processes and tools to provide high approval rates across the risk spectrum. We will work with your front-line employees to utilize each member's relationship information when reviewing applications.

State of the art products

Elan's product suite is designed to integrate seamlessly into your credit union and offer the best products to your consumer and business accounts. Learn more about available cards.

Your members are our priority

We invest heavily in a strong digital experience for cardholders — a critical component to engagement and retention. Learn more about the support and enhancements designed for cardmembers.

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"Elan is an extension of our internal team ... they are constantly monitoring and responding to trends and they make it simple for our current and new members."


 — Karen Daniels, Telhio Credit Union SVP and Chief Retail Officer

Learn more about the partnership here

Start a conversation

If you are interested in learning how Elan can help your credit union grow, we'd love to hear from you. 

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